The Mall Fix

1. Introduction

The Mall Fix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for an account
Book a repair service
Contact our customer support
Subscribe to our newsletter

This information may include your name, email address, phone number, mailing address, and device information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Referring URLs
Pages viewed and time spent on pages

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process your repair bookings and payments
Communicate with you about your repairs and appointments
Send you marketing communications (with your consent)
Improve our website and services
Respond to customer service requests
Detect and prevent fraud
Comply with legal obligations

4. Sharing Your Information

We may share your information with:

Service Providers: Third-party companies that help us operate our business, such as payment processors and cloud storage providers
Business Partners: Authorized repair centers and parts suppliers
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with any merger, sale, or acquisition of our business

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Objection to processing
Data portability
Withdrawal of consent

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: +1 636 218 3551
Email: privacy@mallfix.com
Address: The Mall Fix Inc 514 Ocean Parkway APT 5E BROOKLYN, NY 11218

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information (we do not sell personal information).